Case study · mycpap.com.au
A ten-year-old BigCommerce store, moved to Shopify.
Benchmark Sleep Services sells medical equipment into the Australian market. It went live on Shopify on 1 September 2026, carrying the theme debt and platform limits a decade on one platform leaves behind.
Before · BigCommerce, June 2026
After · Shopify, September 2026
The move, dated.
-
24 May 2026
Built
Full catalogue rehearsed on a copy
-
8 Jul 2026
Found
The old store's problems, written down
-
22 Jul 2026
Found
Ad links only the old platform tolerated
-
4 Aug 2026
Built
Collection banners on the new theme
-
9 Aug 2026
Built
Homepage banners carried across
-
29 Aug 2026
Fixed
Stock availability matched per variant
-
30 Aug 2026
Fixed
Redirect map repaired and verified
-
1 Sep 2026
Moved
Live on Shopify
-
4 Sep 2026
Checked
Same analytics tag confirmed live
-
24 Sep 2026
Checked
Old links requested again
The store
A real catalogue, real traffic and a decade of accumulated platform debt. Every change to the storefront was slow and risky, and the platform itself had become the ceiling on what could be fixed.
The move
The migration was rehearsed on a copy before anything real moved. Products, variants and customers were imported and reconciled against the old store, old URLs were mapped to their new pages, and the analytics tag was carried across unchanged so the before and after could be compared at all. The store went live on Shopify on 1 September 2026.
What the move did for mycpap.com.au.
In September I moved mycpap.com.au off BigCommerce to Shopify: same analytics property before and after3, revenue per visitor up 75%, buyers per day up 24%, in the first fortnight.
We were experiencing so many issues with BigCommerce and without NewMakr we would have been sunk. Their team was able to rescue the situation, offer a solution with a platform change, and things have now been so much better. Go with NewMakr, they will help you fix all your problems. They are pure genius.
Your store has its own version of these numbers.
The audit is how you find out what they are, and what each one costs you per month.
I move stores to Shopify from any of these platforms:
to 